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Customer Care

Oliver Homes' dedication to quality customer service has helped many homeowners during their new home warranty period. Our in-house service department will guide you through any care and maintenance questions as well as any service issues that may arise. You may call our office at 301-797-0000 from 8:00am until 5:00pm, Monday through Friday. If you have an emergency, please see our Emergency Service section.

 

Caring for your home

Oliver Homes has constructed your home with quality materials and experienced craftsmen. Building materials must meet our specifications for quality and durability. All work has been done under our supervision to attain the best possible results for your investment. Although quality materials and workmanship have been used in your home, this does not mean that it will require no care or maintenance.

For your convenience, we offer an online database of information related to the care and upkeep of your home. To browse the information in this database, please select a topic below:

Emergency Service

If you're not sure whether a service request qualifies as an emergency, or would like a list of emergency contact information, please click here.

Warranty Service

For information on your Quality Builders Warranty, please click here. (link opens in new window)

You may request non-emergency service using our online service request form.

 

Warranty Documents

For your convenience, original warranty documents are available here in Adobe Acrobat PDF format. Simply select a document from the menu below and click "View / Download."

Note: Because manufacturers occasionally revise the language in their warranties, the documents offered here may differ slightly from those which originally came with your home. Please contact us if you have any questions.

All warranty documents are in Adobe Acrobat PDF format. To view them you will need to have Adobe Acrobat Reader software installed. If you do not already have this software installed, you can download it directly from Adobe.

Get Adobe Reader